Rachel Ehrlich Bio

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Experience

Mediation

Rachel Ehrlich’s multi-faceted background as a casualty and coverage attorney, insurance claims person, underwriter, and executive makes her perspective on mediation unique.  Ms. Ehrlich has a deep understanding of the insurance industry and the factors that motivate both claimants and insurers to settle cases. By establishing rapport with the parties through candid communications, she develops effective resolution plans that are acceptable to opposing parties in mediation.

Strategic Resolution Planning

Throughout her career, Rachel Ehrlich has developed and executed strategic resolution plans for thousands of pre-litigation disputes and litigated cases.  She has undertaken multiple roles in the mediation process: decision-maker, mediator, counsel of record, party representative, and insurance executive with the final settlement authority.  Ms. Ehrlich’s most satisfying work has been the facilitation of negotiated resolutions of multi-party disputes.

Insurance Claims

As a claims executive, Rachel Ehrlich was responsible for ensuring the appropriate handling and resolution of over 20,000 claims, representing hundreds of millions of dollars in reserves. She evaluated matters to determine the merit of the claim, the reasonableness of the alleged damages, and the settlement value of the claim. As an insurance company executive, she established claims handling standards, administered audits, and addressed reinsurance issues.

Insurance Coverage and Bad Faith

As an insurance coverage lawyer, Rachel Ehrlich advised her client-employer regarding appropriate handling and resolution of matters across the country. She drafted insurance policy language, managed insurance coverage and bad faith litigation, and represented insurance companies in coverage disputes and litigation. This insurance coverage experience and expertise adds value to the resolution process, allowing her to understand and address insurance coverage positions that might pose an obstacle to resolution.  Ms. Ehrlich’s expertise includes property, liability, and automobile coverage, regulatory compliance, and good faith claim handling country-wide.

ADR-Related Appointments

Judicate West

  • Mediator
  • Arbitrator

US District Court, Northern District of California

  • Mediator
  • Early Neutral Evaluator

Superior Court of California, Alameda County

  • ADR Administration Committee
  • Mediator
  • Mediator for joint program with the Alameda County Bar Association: Unlawful Detainer Mediation Program
  • Mediator for civil restraints calendar

Superior Court of California, Contra Costa County

  • Mediator
  • Settlement Mentor

California State Bar Association Fee Arbitration

  • Arbitrator

Contra Costa County Bar Association Fee Arbitration & Mediation Program

  • Mediator
  • Arbitrator

ADR-Related Training/Education/Awards

What Every Mediator Should Know About Forgiveness. The Mediation Society. San Francisco, CA

Who’s Afraid of Real Mediation.  Alameda County Bar Association. Oakland, CA

Mediator Practice Tips for Appellate Mediation. The Mediation Society. San Francisco, CA

Structured Negotiation: A Twenty Year Track Record Of Resolving Claims Without Lawsuits. The Mediation Society. San Francisco, CA

Customizing the Mediation.  The Mediator’s Role as Process Architect. The Mediation Society. San Francisco, CA

Mediator’s Proposals.  The Mediation Society. Oakland, CA

Unlawful Detainer Mediation.  California Superior Court of Alameda County and Alameda County Bar Association. Oakland, CA

Dispute System Design: Underground to Online. The Mediation Society. San Francisco, CA

Mediator Malpractice.  The Mediation Society. Oakland, CA

Mediator Certification. The Mediation Society. San Francisco, CA

The Road to Cultural Understanding in a Diverse World: Recognizing and Avoiding Bias for More Successful Negotiations.  The Mediation Society. San Francisco, CA

Mediation Confidentiality.  The Mediation Society. San Francisco, CA

Fee Arbitration. Contra Costa County Bar Association, Concord, CA

Impasse. The Mediation Society, San Francisco, CA

American Arbitration Association. Higginbotham Fellows Program, New York, NY

US District Court ADR Program Mediation Training.  Northern District of California, San Francisco, CA

US District Court ADR Program Early Neutral Evaluation Training.  Northern District of California, San Francisco, CA

Unlawful Detainer Mediation.  California Superior Court of Alameda County and Alameda County Bar Association. Oakland, CA

Challenges and Opportunities of Mediating with Elders and Their Families. The Mediation Society, San Francisco, CA

Mediating with Self-Represented Litigants. The Mediation Society, San Francisco, CA

Advanced Training Program: Interests. Center for Understanding in Conflict / Center for Mediation in the Law, Mill Valley, CA

Mediation and Conflict Resolution. University of California, Berkeley, CA

Litigation Management Institute. Claims and Litigation Management Alliance (CLM), New York, NY

Negotiation/Mediation Process & Practice. University of California, Hastings College of the Law, San Francisco, CA

  • American Jurisprudence Bancroft-Whitney Award
  • CALI Excellence For The Future Award

Mediation. University of California, Hastings College of the Law, San Francisco, CA

Degrees

University of California, Hastings College of the Law, San Francisco, CA
Juris Doctor, 1996 – Admitted to California Bar, December 1996
Hastings West Northwest Journal of Environmental Law & Policy, 1993-1996
(Executive Editor, 1995-1996)

University of California, Santa Cruz
B.A. Politics, 1990 – Phi Beta Kappa, Honors in the Major, College Honors

  • Areas of Expertise

    • Insurance Coverage & Bad Faith
    • Construction
    • Construction Defect
    • Personal Injury